Careers at
Punctuality Language Services

At Punctuality Language Services, we are dedicated to bridging communication gaps and providing exceptional language solutions. Our team is the backbone of our success, and we are always on the lookout for talented and motivated individuals to join us in delivering high-quality language services to our clients.

Why Work With Us?

Innovative Environment: Work in a dynamic and forward-thinking company that embraces the latest technologies and methodologies in language services.
Professional Growth: We offer continuous learning opportunities and career advancement, helping you to enhance your skills and grow within the company.

  • Diverse Team: Join a diverse and inclusive team where your unique background and perspectives are valued.
  • Supportive Culture: Benefit from a collaborative work environment where teamwork and mutual support are at the heart of our operations.

Current Openings


We are currently hiring for the following positions.

Customer service Representative

We are seeking a dedicated and professional Remote Customer Service Representative to join our team. In this role, you will be the first point of contact for our clients, ensuring a seamless and positive experience with our language services. The ideal candidate is a strong communicator with excellent problem-solving skills, able to manage multiple tasks and work independently in a remote environment.

Location:

Remote

Responsibilities:

  • Respond promptly to customer inquiries via phone, email, and chat.
  • Provide information about our language services, including translation, interpretation, and other offerings.
  • Resolve customer complaints and issues with a high level of professionalism and efficiency.
  • Assist clients in navigating our services and provide support throughout the service delivery process.
  • Manage and update customer accounts and records in our CRM system.
  • Collaborate with internal teams to ensure customer needs are met and any issues are resolved swiftly.
  • Follow up with customers to ensure their satisfaction and to gather feedback for continuous improvement.
  • Maintain a high level of product knowledge to accurately answer customer questions and provide the best solutions.
  • Assist in onboarding new clients and providing them with the necessary resources and guidance.

Qualifications:

  • Previous experience in customer service, preferably in a remote or language services environment.
  • Excellent verbal and written communication skills in English; proficiency in additional languages is a plus.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work independently and manage time effectively in a remote setting.
  • Proficient in using CRM software and other customer service tools.
  • A positive attitude and a commitment to providing exceptional customer service.
  • High-speed internet connection and a quiet, professional workspace.

 

How to Apply

If you are passionate about languages and looking to make an impact, we want to hear from you! Please send your resume and a cover letter detailing your relevant experience and interest in the position to careers@punctualityllc.com

For more information about our company and the services we provide, visit about and services.

Join us at Punctuality Language Services and be a part of a team committed to excellence in language solutions.

Apply

Sales and Marketing Specialist

We are seeking a dynamic and results-driven Sales and Marketing Specialist to join our team. In this role, you will be responsible for developing and implementing effective sales and marketing strategies to drive business growth, increase brand awareness, and enhance our client base. The ideal candidate will have a strong background in sales and marketing, excellent communication skills, and a passion for the language services industry. 

Location:

Remote – USA Based 

Responsibilities:

  • Develop and execute comprehensive sales and marketing strategies to achieve business objectives.
  • Identify and pursue new business opportunities through market research, networking, and lead generation.
  • Build and maintain strong relationships with existing clients, ensuring high levels of customer satisfaction and repeat business.
  • Create and manage marketing campaigns, including digital marketing, social media, email marketing, and content marketing.
  • Analyze market trends and competitor activities to identify opportunities and threats.
  • Prepare and present sales proposals, pitches, and contracts to potential clients.
  • Collaborate with internal teams to ensure seamless delivery of services to clients.
  • Monitor and report on the effectiveness of marketing campaigns, making data-driven adjustments as needed.
  • Attend industry events, conferences, and trade shows to represent the company and generate leads.

 

Qualifications:

  • Bachelor’s degree in Marketing, Business Administration, or a related field.
  • Proven experience in sales and marketing, preferably within the language services industry.
  • Strong understanding of digital marketing, SEO, and social media strategies.
  • Excellent communication, negotiation, and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Proficiency in using CRM software and marketing tools.
  • Creative thinking and problem-solving skills.
  • Strong organizational skills with the ability to manage multiple projects simultaneously.

 

How to Apply

If you are passionate about languages and looking to make an impact, we want to hear from you! Please send your resume and a cover letter detailing your relevant experience and interest in the position to careers@punctualityllc.com

For more information about our company and the services we provide, visit about and services.

Join us at Punctuality Language Services and be a part of a team committed to excellence in language solutions.

Apply

Business Development Manager

We are seeking an experienced and driven Business Development Manager based in the USA to spearhead our growth efforts in the North American market. The ideal candidate will have a deep understanding of the language services industry, a strong network within the business community, and a proven track record of driving revenue growth. This role requires a strategic thinker with excellent communication and negotiation skills, capable of building lasting partnerships with clients. 

Location:

 United States (Remote)

Responsibilities:

  • Develop and execute a comprehensive business development strategy to expand our presence in the US market.
  • Identify and pursue new business opportunities through market research, networking, and targeted outreach.
  • Build and maintain strong relationships with potential clients, partners, and key stakeholders.
  • Present and promote Punctuality Language Services’ offerings to decision-makers across various industries.
  • Negotiate and close deals, ensuring mutually beneficial agreements that align with the company’s goals.
  • Collaborate with internal teams to ensure seamless onboarding and delivery of services to new clients.
  • Monitor market trends, competitor activities, and client needs to adjust strategies as necessary.
  • Attend industry events, conferences, and trade shows to represent the company and generate leads.
  • Prepare regular reports on business development activities, including sales forecasts and pipeline updates.
  • Contribute to the development of marketing materials and campaigns to support business development efforts.


    • Qualifications:

  • Bachelor’s degree in Business Administration, Marketing, or a related field.
  • Minimum of 5 years of experience in business development, sales, or a related role, preferably within the language services industry.
  • Strong understanding of the US market and the ability to navigate its unique business landscape.
  • Proven track record of achieving and exceeding sales targets and revenue growth.
  • Excellent communication, negotiation, and presentation skills.
  • Ability to work independently and as part of a remote team.
  • Proficiency in CRM software and other business development tools.
  • Strategic thinking and problem-solving skills.
  • Willingness to travel as needed.

    • How to Apply

    If you are passionate about languages and looking to make an impact, we want to hear from you! Please send your resume and a cover letter detailing your relevant experience and interest in the position to careers@punctualityllc.com

    For more information about our company and the services we provide, visit about and services.

    Join us at Punctuality Language Services and be a part of a team committed to excellence in language solutions.

    Apply
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